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Reimagining Leadership for Real Impact

In a world of relentless change, leadership is either your most significant risk or your greatest advantage. The Global Kindness Institute redefines leadership as a strategic asset that delivers measurable gains in performance, culture, and impact through an attribute-driven approach to leadership.

If you need sharper ways to hold leaders accountable, accelerate cultural change, effectively manage team performance, engage in difficult conversations, and ensure your business values are lived, not just written, we can potentially help you achieve that.

At the heart of our approach is the KINDset (KQ)™, a groundbreaking framework that elevates leadership by introducing a subtle mindset shift to a Kindset way of leading. The Kindness Quotient (KQ) is a third dimension to complement IQ and EQ. KQ operationalises Kindness as a practical leadership skill, one that strengthens trust, builds credibility, and fuels long-term resilience, ultimately driving superior business results.

We help organisations define and develop what we call “My Kind of Leader” - leaders who earn genuine permission to lead from their people. The result is far stronger alignment, deeper engagement, and cultures where performance and values reinforce each other.

Our development pathways delivered through coaching, immersive workshops, and AI-powered learning equip leaders with actionable tools that translate directly into measurable impact. Our methods have been proven with some of the world’s most iconic brands, and yet our focus remains the same: we believe we can drive the outcomes you need, whether that’s higher performance, a stronger culture, or more sustainable leadership.

So much so we put our reputation on it!

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Leadership Reimagined with Kindness at the Core

IQ and EQ have long defined leadership. However, today, they’re not enough. Enter the Kindness Quotient (KQ), a transformative multiplier that blends sharp thinking with strategic empathy, clarity, and bold execution.

Powered by the KINDset™ diagnostic, KQ equips leaders to unite trust with performance, purpose with action, and credibility with results. KQ is not a theory it’s a proven path to stronger engagement, loyal customers, and resilient cultures.

Curious how your leadership measures up? See how we use KQ in our coaching and training or please make contact and let’s start a conversation.

Please see the 'KINDset™' tab for more details.