
Our Why - Rachel's Story
Rachel's story is the driving force behind the founding of the Global Kindness Institute.
A pivotal life event sparked a profound friendship, igniting a purpose and bold ambition—to redefine leadership excellence along with a focus on transforming leadership with clarity, impact, and a commitment to meaningful change.

Kindness in Leadership: The Only Strategic Advantage In A Forever Changing World
Leadership is changing radically, irreversibly, and urgently. In a world defined by complexity, disruption, and rising demands for transparency, from the old paradigms of power and control to the more recent models of servant, authentic, and transformational leadership, none are truly fit for purpose in today’s world. They were built for stability, not complexity. Designed to manage, not to inspire. Even the most progressive leadership frameworks now struggle to meet the demands of a landscape defined by volatility and systemic accountability. After all, $bn's are invested in leadership development from world-renowned business schools to bespoke in-house frameworks and coaching pipelines. And yet, the question persists: Where are all the great leaders?
Despite the psychometrics, talent development models, and fast-track programs, we continue to produce leaders who struggle to navigate complexity, inspire trust, or deliver sustained change. The problem isn’t a lack of investment, it’s a failure of imagination. Kindness in Leadership doesn’t just critique the system. It offers a new blueprint, one that redefines the foundation of leadership excellence in a world that demands both exceptional workplaces and commercial impact. Kindness in Leadership introduces a new standard, one that doesn’t just adapt to change, but thrives. It reveals how kindness, when operationalised with Trust, Credibility, and Purpose, becomes the most powerful competitive advantage in today’s volatile landscape. This vision is powered by the introduction of the Kindness Quotient (KQ), a new way to measure leadership that strengthens both IQ and EQ via a unique 360° tool called KINDset, which measures Kindness In Leadership across seven key dimensions.
Written for both emerging and established leaders, reformers, and changemakers. Whether you're leading a team, shaping policy, or redefining organisational culture, Kindness in Leadership equips you with the tools to lead like the leader you always wished you'd had.
Available from 31st October 2025. @ £12.99 Advanced pre order 30% saving and bonus details below.
Pre-Order Now: Kindness in Leadership
£9.99 Save 30% off the published price. Be among the first to access this groundbreaking book redefining leadership for a changing world. Gain early insight into the seven dimensions that drive high-performance. Limited pre-order offer. Available until September 31st 2025. Please complete your contact details.